FAQ's
Who is Belafia Tailor Made Travel?
Belafia is a travel agency specializing in luxury travel for couples, families, groups of friends, and celebrations.
We operate in two business segments in the Outgoing and Incoming market.
We have a team with over 15 years of experience in the tourism industry.
We operate in two business segments in the Outgoing and Incoming market.
We have a team with over 15 years of experience in the tourism industry.
Is Belafia just an online travel agency?
We understand the importance of your time, which is why we have developed a hybrid service that adapts to your needs.
Whether online or offline, at home or at work, during your lunch break or at the end of the day, we are ready to accommodate your preferences. You decide when and how you want to take care of the details of your trip.
Whether online or offline, at home or at work, during your lunch break or at the end of the day, we are ready to accommodate your preferences. You decide when and how you want to take care of the details of your trip.
What does Belafia mean?
“Belafia” is an Arabic expression meaning “gratitude and best wishes.”
Destinations offered by Belafia?
Belafia offers a wide range of destinations. From safaris where you can enjoy contact with nature, to cities full of color and culture, to idyllic beaches with white sand and crystal clear waters, providing unique experiences.
How can I get in touch with Belafia?
On the Belafia website, you will find a form dedicated to you, as well as links to WhatsApp and Instagram.
If you prefer, you can also contact us by email: geral@belafia.pt
If you prefer, you can also contact us by email: geral@belafia.pt
Does Belafia include travel insurance in its trips?
Belafia prioritizes customer safety. Therefore, all trips that include more than one service have travel insurance to ensure that our customers are protected.
What travel service does Belafia provide?
We offer all the services you need to complete your trip. From flights, transfers, excursions, and much more.
How can I be sure that Belafia is reliable?
The Belafia agency is certified with RNAVT 11130, civil liability insurance, and is a member of APAVT. It has a customer service provider to answer any questions.
In collaboration, in order to prepare your trip with excellent service, it has experienced and reliable partners.
In collaboration, in order to prepare your trip with excellent service, it has experienced and reliable partners.
What is the difference between booking with Belafia or directly with hotels and airlines?
In addition to exclusive rates, when you book with Belafia, you will receive support from the beginning of your trip until your return.
What are the steps to book with Belafia?
After your trip has been confirmed, a 40% deposit is required. Your reservation will then be made and all the details of your trip will be taken care of.
If your trip is less than one month away, payment must be made in full.
If your trip is less than one month away, payment must be made in full.
Does Belafia offer travel support services?
Our customers are accompanied every step of the way, from the beginning of their trip until their return.
How can I get access to my travel documents?
Currently, we have digital documents for practically all suppliers (hotels, airlines, excursions, car rentals). For this reason, and in order to invest in a more sustainable future, your documentation will be sent by email.
If you need to print it, we will let you know in advance, as in the case of vacation packages, you may need to present it at the airport.
We would like to take this opportunity to point out that some companies require you to present your boarding pass via their website. Otherwise, you may be charged an extra fee.
If you need to print it, we will let you know in advance, as in the case of vacation packages, you may need to present it at the airport.
We would like to take this opportunity to point out that some companies require you to present your boarding pass via their website. Otherwise, you may be charged an extra fee.
